Document type ‘customs release’ is only intended for specific cargo shipments that require additional explicit customs permission to leave the terminal. The shipment remains blocked until Customs has granted this permission.
We have noticed that ‘customs release’ is regularly used to pre-notify transit documents from the UK or Ireland. This is not correct and results in your shipment remaining blocked at the terminal.
For transit documents drawn up in Ireland or the United Kingdom, the shipping company will make a notification import documentation on your behalf. For more information, see this explanation.
How can you correct an incorrect notification with FWV?
If you have pre-notified the document type FWV unintentionally, please contact the terminal to correct this document notification.
You can change your permissions via 'customise preferences'.