This procedure is generic.
What to do during a malfunction?
All first-time visit notifications for vessels, both incoming and passing through, must be submitted directly to the Amsterdam Harbour Master. The 24-hour obligation to report (Pre-Arrival Notification) must be met by filling in the VBA form and submitting it to the Harbour Master. The VBA form (Report of Arrival) can be found in Appendix 1. Changes to previously notified visits and reports of shift or outgoing movements can be made either by e-mail or by calling the Traffic Information (Meldpunt Verkeer) hotline. You must check that any notifications submitted shortly before and/or during the malfunction successfully have been received by the Harbour Master.
What to do after the malfunction has been resolved?
When the malfunction has been resolved, you are obliged to submit your notifications electronically and retroactively through the PCS for confirmation.
What to do during a malfunction?
All first-time visit notifications for vessels, both incoming and passing through, must be submitted directly to the Amsterdam Harbour Master. The 24-hour obligation to report (Pre-Arrival Notification) must be met by filling in the VBA form and submitting it to the Harbour Master. The VBA form (Report of Arrival) can be found in Appendix 1. Changes to previously notified visits and reports of shift or outgoing movements can be made either by e-mail or by calling the Traffic Information (Meldpunt Verkeer) hotline. You must check that any notifications submitted shortly before and/or during the malfunction successfully have been received by the Harbour Master.
What to do after the malfunction has been resolved?
When the malfunction has been resolved, you are obliged to submit your notifications electronically and retroactively through the PCS for confirmation.
If there is a fault in the DMF, Customs will report this via a service message on: https://odb.belastingdienst.nl/ and announce whether the backup procedure may be used.
What to do during a malfunction?
During a malfunction you can submit messages in PCS as usual, they are not processed during the maintenance but buffered. After the maintenance, the messages are still processed and any return messages will follow.
What to do after the malfunction has been resolved?
When the malfunction has been resolved, you are obliged to submit your notification electronically and retroactively through the PCS.
If you have any questions, please contact the Portbase Service Desk.
Amsterdam Harbour Master
Traffic Information hotline
020 – 5234600
vtsadmin@portofamsterdam.com
http://www.portofamsterdam.com/contact-divisiehavenmeester
Customs
Maritime Customs CCC (Maritime Affairs)
088 – 1534850 (24/7 bereikbaar)
IMOFAL 1: douane.drh.inenuitklaringen@belastingdienst.nl
https://odb.belastingdienst.nl/
Download the form Report of arrival
Download the form Report dangerous and harmful substances
Download the form Report ISPS
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