Check if you can find the manifest in the ‘Manifest overview’ by the Call Reference Number(CRN) or the vessel name. Note: only vessels which have left are shown in the ‘Urgent’ tab. Another reason why a manifest may not be visible is because the ETD/ATD range excludes it. Check that the CRN in the EDIFACT/COPRAR message is correct and check that the specified daterange falls within the filter.