My prenotification is not known to the terminal, even though I have created it in MCA/Portbase

When creating a handling, you can choose to submit it as a status request or as a prenotification. If you select ‘No’ in the Prenotification field when creating the handling, a status request is first sent to the terminal.

If you select ‘Yes’ in the Prenotification field, a prenotification is sent straight away.

If the container has already been notified as a status request, you can convert it into a prenotification by using the ‘Submit as prenotification’ button.

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