Quick Start Guide

Navigating to the service

You can open Hinterland Container Notification as follows:

• Go to iamconnected.eu in your browser
• Click on ‘Log in’ and follow the steps to log in
• After logging in, click on the PCS tile
• In ‘My Services’, under the ‘Barge’ heading, select the service Hinterland Container Notification

Are you not yet able to access to this service? The colleague that has been designated as Portbase key user for your organisation can grant you the necessary authorisation.

Create a new rotation

• Click on the ‘Add new rotation ‘ button
• Complete the required fields such as barge name, date, time, entry and exit point in the port and then click ‘Save rotation’
• The ‘Rotations’ dashboard will display the rotation you have just created
• Continue adding visits (terminal visits) as needed

Create a new visit/terminal visit

• Click on the ‘Add visit’ button
• Complete the required fields and add comments for the terminal if desired
• Enter the expected scope of your visit (call size) by filling in the number of containers to be loaded and discharged. At the same time, indicate how many containers are oversized (out of gauge), to duplicate, or will need to be moved (shifters)
• Save the visit (click on ‘Save visit’) or send it directly to the terminal (click on ‘Save and send visit’). You can also cancel your visit to the terminal if necessary (click on ‘Cancel visit’)
• The ‘Rotations’ dashboard will display the rotation and terminal visits that have been created. Click on ‘Add visit’ to add other terminal visits.

Updates on visit status

Five different icons are used to indicate the status of a visit:

• Aeroplane: your visit has been sent to the terminal
• Mailbox: the terminal has begun processing your visit (but it is not yet scheduled)
• Tick mark: the terminal has scheduled your visit
• Cross (x): the terminal has rejected your visit
• Gear: your visit is currently taking place at the terminal. It is no longer possible to make changes to your visit

If a visit has been rejected, you can always adjust the details and resubmit it to the terminal.

Insight into changes to a visit

Every change that a terminal makes to a visit will immediately be displayed in the overview screen, indicated by a blue dot.

Open the terminal visit and view the changes in the fields marked with this dot.

To accept the change or mark it as having been read, click on ‘Acknowledge update’. The blue dot will disappear.

Click here to read what the blue orb means in the rotation overview.

Adding handlings (containers)

There are multiple ways to enter your containers via the HCN web screens:

Via the ‘Handlings’ dashboard

• Click on the ‘Handlings’ tab
• Click on ‘Add handling’

Do you not yet know the Call ID? In that case, you can only submit a status request here.

• Under ‘Link to existing visit’, select ‘No’
• Complete the fields and click on Submit a status request
• The containers will be displayed on the ‘Handlings’ dashboard
• You will be able to attach individual containers to a Call ID at a later time; to do so, look under the heading ‘Attaching, detaching and switching handlings (of containers) to a Call ID’

Do you have a Call ID? In that case, you can submit both status requests and prenotifications.

• Under ‘Link to existing visit’, select ‘Yes’
• Enter the Call ID
• Submit a status request by going to ‘Pre-notification’ and selecting ‘No’
• Alternately, you can immediately submit a prenotification by going to ‘Pre-notification’ and selecting ‘Yes’
• Complete the fields and click on Submit a status request or ‘Submit pre-notification

Via the ‘Rotations’ dashboard

• Click on the ‘Rotations’ tab
• Select the rotation
• Select the visit
• Select the ‘Handlings’ tab. Here, you can submit both status requests and prenotifications
• Click on ‘Add handling’
  • Submit a status request by going to ‘Pre-notification ’ and selecting ‘No’
  • Alternately, you can immediately submit a prenotification by going to ‘Pre-notification’ and selecting ‘Yes’
  • Complete the fields and click on Submit a status request or ‘Submit pre-notification

Attaching, detaching and switching handlings (of containers) to a Call-ID

You can use the ‘Handlings’ and ‘Rotations’ dashboard to attach or detach the container or to switch it to another Call ID.

Attaching and switching

• Select the container
• Click on ‘Attach container’
• Enter the desired Call ID
• Click on ‘Attach’
• The container will be displayed under the call on the ‘Rotations’ and ‘Handlings’ dashboard

Detaching

• Select the container
• Click on ‘Detach container’ to detach from the Call ID
• The container will be displayed in the ‘Handlings’ overview

Load-discharge list functionality

Cargo cut-off time

A few hours before the planned visit to the terminal, the terminal operates a ‘Cargo cut-off’. This means:

• That no more changes and/or prenotifications can be made
• That at that moment, the final load-discharge list is visible under your visit
• That containers (handlings) without a green tick will not be included in the visit

You can recognise a final load-discharge list by the padlock icon or different versions of the Load discharge list icon with the 9 squares.

This procedure gives the terminal enough preparation time before the barge arrives for loading or discharging. The number of hours varies per terminal. The times are shown here.

Reopening a load-discharge list

Do you still need to make a change? In some cases this is possible.

• Please contact the terminal
• At your request, the terminal can decide to reopen the load-discharge list
• If so, edit your visit and handlings in the usual way
• Then click the “Finalize Load-Discharge list” button when you are done

History

Click on the History tab under rotation to see all updates from terminals, yourself and others during this rotation.

That way you can always see what has changed in the interim.

Hover your mouse over an update and click on the pop-up icon to view your rotation at that moment in time.

‘Report issue’ button

Click on ‘Report issue’ to immediately notify our Service Desk about the problem you have encountered in working with HCN Barge.