Introduction to the Hinterland Container Notification Barge Quick Start Guide
In this Quick Start Guide, we will explain to you in a few short steps how to use the service Hinterland Container Notification Barge.
For whom is this service intended?
This service allows you to prenotify barge visits and containers to sea terminals and depots via a single portal. Here, you will have around-the-clock, real-time insight into your rotations and terminal visits.
The service Hinterland Container Notification Barge is intended for the following target groups:
You can open Hinterland Container Notification as follows:
Are you not yet able to access to this service? The colleague that has been designated as Portbase key user for your organisation can grant you the necessary authorisation.
Five different icons are used to indicate the status of a visit:
If a visit has been rejected, you can always adjust the details and resubmit it to the terminal.
Every change that a terminal makes to a visit will immediately be displayed in the overview screen, indicated by a blue dot.
Open the terminal visit and view the changes in the fields marked with this dot.
To accept the change or mark it as having been read, click on ‘Acknowledge update’. The blue dot will disappear.
There are multiple ways to enter your containers via the HCN web screens:
Via the ‘Handlings’ dashboard
Do you not yet know the Call ID? In that case, you can only submit a status request here.
Do you have a Call ID? In that case, you can submit both status requests and prenotifications.
Via the ‘Rotations’ dashboard
You can use the ‘Handlings’ and ‘Rotations’ dashboard to attach or detach the container or to switch it to another Call ID.
Attaching and switching
Cargo cut-off time
A few hours before the planned visit to the terminal, the terminal operates a ‘Cargo cut-off’. This means:
You can recognise a final load-discharge list by the padlock icon or different versions of the Load discharge list icon with the 9 squares.
This procedure gives the terminal enough preparation time before the barge arrives for loading or discharging. The number of hours varies per terminal. The times are shown here.
Reopening a load-discharge list
Do you still need to make a change? In some cases this is possible.
Click on the History tab under rotation to see all updates from terminals, yourself and others during this rotation.
That way you can always see what has changed in the interim.
Hover your mouse over an update and click on the pop-up icon to view your rotation at that moment in time.
Click on ‘Report issue’ to immediately notify our Service Desk about the problem you have encountered in working with HCN Barge.