Via the service Clearance NCTS Export Containers, deepsea, shortsea and ferry terminals can automatically release transit (NCTS) documents via Portbase. Electronic clearance improves the flow at the terminal and improves the quality of terminal processes.
Why does my export document remain stuck on ‘sent’?
You can inquire with Customs whether there is a malfunction or an error in the aforementioned document: +31 (0)88-1566655. If this is not the case, then please contact the Customer Service.