Port Community System


Portbase Port Community System (PCS) is the digital connection to smart Dutch ports. PCS has almost national coverage and is available for all port sectors: containers, general cargo, dry bulk and liquid bulk. Everyone in the logistics chain can exchange information via PCS easily and efficiently.

On this page you will learn how to use the Port Community System in general. Think of standard navigation within the PCS, setting up notifications, Account Management etc.

Frequently Asked Questions

General

How do you switch to a different Internet browser?

Switch to Firefox
Mozilla Firefox is available for almost every platform you can think of: Windows, Mac, Linux, Android and iOS. You can download the browser from Mozilla's website and then follow the instructions to install it.
When you start Firefox for the first time, it will ask you if you want to import data from another browser. This will allow you to download favourites and bookmarks from almost any other browser. From Chrome and Internet Explorer, you can also bring cookies, history, and saved passwords.

Switching to Chrome
Google Chrome is available for the same platforms as Firefox: Windows, Mac, Linux, Android (where it is often the default browser) and iOS. You can download the browser from Google's website and then follow the instructions to install it.
When you first start Chrome, you'll be asked if you want to transfer data from another browser. From Firefox, you can take favourites, history, saved passwords, search engine preferences and form data. Internet Explorer allows you to transfer favourites, history and saved passwords, and Edge and Safari only allow you to transfer favourites.

Switching to Edge
Switching to Microsoft Edge is easiest if you already use Internet Explorer, Microsoft's previous and now obsolete browser. You can take almost all data with you. You do this by clicking on the menu button at the top right and then on 'Settings'. Then select "import and export". Now you can select which browser you want to import data from.

Note: For Chrome, you can take along favourites, history, cookies, passwords and settings. Firefox only has favourites.

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Error messages

User Management: I am getting the error: Authentication failed. Please try again.

Check in this case whether u filled in the correct organisation name, user name or password. If you cannot remember one of these data, you can ask this to your user administrator. If you do not know who the user administrator is, or you are the user administrator, please contact our Customer Service.

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User Management: I am getting to message error: You have committed too many login failures. Your user account is locked.

When you receive this message, your account has been locked. Please contact your user administrator. If you do not know who the user administrator is (or you are the user administrator), please contact our Customer Service.

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Functionalities

User Management: I can’t see services under ‘My Services’

The user administrator did not add you yet to the user group(s). Please contact your user administrator. If you don't know who this is please contact our Customer Service.

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