StatusPage
StatusPage
- Incident Secure Chain (Releases) and Transit Declaration 18 oktober 2024Oct 18, 17:56 CESTResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Oct […]
- Availability issue service Notification Ship's Stores 18 oktober 2024Oct 18, 11:57 CESTResolved - This incident has been resolved.Oct 18, 11:25 CESTInvestigating - Dear Sir/Madam, Portbase is currently investigating this issue. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.Kind regards, Portbase This message is […]
- Login Problems via IAMconnected 16 september 2024Sep 16, 11:00 CESTResolved - This incident has been resolved.Sep 16, 10:19 CESTMonitoring - A fix has been implemented and we are monitoring the results.Sep 16, 10:10 CESTUpdate - We are continuing to investigate this issue.Sep 16, 09:29 CESTInvestigating - Dear Sir/Madam,Currently you might experience log in problems via IAMconnected. We are doing everything in […]
- Incident Secure Chain 22 augustus 2024Aug 22, 18:52 CESTResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Aug […]
- Login Problems via IAMconnected 14 augustus 2024Aug 14, 11:04 CESTResolved - This incident has been resolved.Aug 14, 10:31 CESTInvestigating - Dear Sir/Madam,Currently you might experience log in problems via IAMconnected. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.Kind regards,PortbaseYou are receiving […]
- PCS Message Exchange 31 juli 2024Jul 31, 20:24 CESTResolved - This incident has been resolved.Jul 31, 19:45 CESTMonitoring - A fix has been implemented and we are monitoring the results.Jul 31, 19:34 CESTInvestigating - Dear Sir/Madam,The Port Community System (PCS) is currently experiencing a disruption in its message exchange. Messages are being processed with a delay or not at all. […]
- Availability issue service multiple services at ECT Delta 27 juli 2024Jul 27, 11:05 CESTResolved - This incident has been resolved.Jul 27, 09:57 CESTMonitoring - A fix has been implemented and we are monitoring the results.Jul 27, 09:38 CESTIdentified - The issue has been identified and a fix is being implemented.Jul 27, 08:32 CESTInvestigating - Dear Sir/Madam, Portbase is currently investigating an issue between Portbase and […]
- Message Exchange between Portbase / MCA and RWG disrupted 27 juni 2024Jun 27, 16:55 CESTResolved - This incident has been resolved. In case where a pre-notification remains in status "No response yet" or "Pre-notification not confirmed" please resend the pre-notification to RWG in order to restart the pre-notification process again. Thank you for your patience and sorry for the inconvenience caused.Jun 27, 15:43 CESTUpdate - Issue […]
- Availability issue service Hinterland Container Notification 26 juni 2024Jun 26, 14:53 CESTResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Jun […]
- Availability issue multiple services 17 juni 2024Jun 17, 20:41 CESTResolved - This incident has been resolved.Jun 17, 20:25 CESTInvestigating - Dear Sir/Madam, Portbase is currently investigating this issue. See below the affected services.We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.Kind regards, […]
- Availability issue service Hinterland Container Notification 21 mei 2024May 21, 13:53 CESTResolved - This incident has been resolved.May 21, 12:13 CESTMonitoring - A fix has been implemented and we are monitoring the results.May 21, 11:42 CESTUpdate - We are continuing to investigate this issue.May 21, 10:53 CESTInvestigating - Dear Sir/Madam, Messages in the service Hinterland Container Notification are sent with a possible delay. […]
- Data transfer issue between Portbase and Nextlogic Integral Planning 24 maart 2024Mar 24, 22:55 CETResolved - This incident has been resolved.Mar 24, 22:45 CETInvestigating - Dear Sir/Madam,At present Portbase and Nextlogic are facing a data transfer issue, which hampers the Integral Planning. It is possible that you will encounter inconvenience as a result. Portbase is doing everything to resolve this as quickly as possible. We will […]
- Availability issue service Cargo Controller and Cargo Release Manager 12 maart 2024Mar 12, 13:49 CETResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Mar […]
- Availability issue Port Community System 16 februari 2024Feb 16, 18:09 CETResolved - This incident has been resolved.Feb 16, 17:19 CETMonitoring - A fix has been implemented and we are monitoring the results.Feb 16, 17:05 CETInvestigating - Dear Sir/Madam, An operational error has been detected in the Port Community System (PCS) for the service Cargo Controller and Cargo Release Manager. You may experience […]
- 3000 MCA/HCN messages hampered between 07-02-2024 16:56 and 18:40 7 februari 2024Feb 7, 20:44 CETResolved - All hampered messages have been resent. As such the incident has been resolved. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Feb […]
- Availability issue Transhipment service 9 december 2023Dec 9, 07:40 CETResolved - This incident has been resolved.During last night all delayed messages were sent.Our apologies for any inconvenience caused.Dec 8, 22:37 CETMonitoring - The Transhipment service is working as usual for all new messages. We are currently processing the delayed messages.If you experience any urgent problems, please contact our customer service desk. […]
- Availability issue service multiple services 10 november 2023Nov 10, 11:11 CETResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Nov […]
- Availability issue service Hinterland Container Notification 10 november 2023Nov 10, 11:11 CETResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Nov […]
- Availability issue Vessel Visit services 27 oktober 2023Oct 27, 12:11 CESTResolved - This incident has been resolved.Oct 27, 11:30 CESTMonitoring - Dear Sir/Madam, Portbase detected an issue in availibility in our vessel visit services. See below the affected services.Currently we implemented a fix and monitoring the system. We are doing everything in our power to resolve this as quickly as possible, and […]
- PCS Message Exchange 22 oktober 2023Oct 22, 05:51 CESTResolved - This incident has been resolved. You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.Oct […]
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