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  • Availability issue Cargo Controller 12 augustus 2022
    Aug 12, 11:26 CESTResolved - This incident has been resolved.Aug 12, 10:36 CESTInvestigating - Dear Sir/Madam, An operational error has been detected in the Port Community System (PCS) - Cargo Controller:After tracking a B/L, the results are not available.We do everything in our power to resolve this error as soon as possible. We apologize for […]
  • Statusupdates on B/L's added prior to wednesday 17.00 hrs. hampered 24 juni 2022
    Jun 24, 15:57 CESTResolved - This incident has been resolved.Jun 24, 14:29 CESTUpdate - For the time being a workaround is available in Cargo Controller as follows; :1) click on the STAR icon (ADD TO MY CARGO) of the B/L where the statusinfo was hampered. 2) press F5 to refresh, status info start flowing again3) […]
  • Login Problems via IAMconnected 21 juni 2022
    Jun 21, 09:18 CESTResolved - This incident has been resolved.Jun 21, 09:02 CESTInvestigating - Dear Sir/Madam,Currently you might experience log in problems via IAMconnected. We are doing everything we can to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience.Kind regards,PortbaseYou are receiving this message […]
  • Maintenance still in progress 31 mei 2022
    May 31, 23:01 CESTResolved - The scheduled maintenance has been completed. All services are online.May 31, 22:40 CESTInvestigating - The planned maintenance is still in progress. Sorry for the inconvenience. We are doing everything we can to finish the maintenance as soon as possible.
  • Maintenance on PCS tonight between 21.00 - 21.30 31 mei 2022
    May 31, 21:30 CESTCompleted - The scheduled maintenance has been completed.May 31, 21:01 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 31, 20:21 CESTScheduled - Due to maintenance some of our services wil experience short downtime tonight between 21.00 and 21.30 (15 to 30 minutes). All services will […]
  • Maintenance on PCS Saturday April 16th 22:30 (duration approx. 4 hours) 17 april 2022
    Apr 17, 02:30 CESTCompleted - The scheduled maintenance has been completed.Apr 16, 22:30 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 6, 15:33 CESTScheduled - The Port Community System (PCS) will not be available due to maintenance on Saturday April 16th. This maintenance will start at 22:30h and […]
  • Ticket numbers generated in Notification Export Documentation 11 april 2022
    Apr 11, 15:02 CESTResolved - This incident has been resolved.Apr 11, 13:59 CESTInvestigating - We are currently investigating this issue.
  • Outage Customs systems 20 maart 2022
    Mar 20, 14:37 CETResolved - Customs systems are available again.Mar 20, 14:05 CETIdentified - Customs is experiencing an major outage. At this moment it is not possible to send messages to Customs. You can use the back-up procedure.
  • Messaging between Portbase and Customs 18 maart 2022
    Mar 18, 13:51 CETResolved - This incident has been resolved.Mar 18, 13:40 CETInvestigating - Messages are being processed with delay. We are continuing to investigate the issue with Customs.
  • Availability issue Port Community System 6 maart 2022
    Mar 6, 18:46 CETResolved - This incident has been resolved.Mar 6, 18:29 CETInvestigating - Dear Sir/Madam, An operational error has been detected in the Port Community System (PCS). It is possible that you will encounter some inconvenience as a result. This may also have an impact on the real-time delivery of data services via the […]
  • Availability issue Port Community System 28 februari 2022
    Feb 28, 19:50 CETResolved - This incident has been resolved.Feb 28, 18:49 CETUpdate - Dear Sir/Madam, The situation within the PCS is unchanged. The investigation currently being conducted has been assigned the highest priority. We will keep you updated on its progress. Our apologies for any inconvenience. Kind regards, Portbase You are receiving this message […]
  • The Port Community System will not be available due to maintenance 19 februari 2022
    Feb 19, 23:42 CETCompleted - The scheduled maintenance has been completed.Feb 19, 22:31 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 8, 11:21 CETScheduled - The Port Community System will not be available due to maintenance on Saturday February 19. This maintenance will start at 22:30h and will […]
  • The IAMconnected System will not be available due to maintenance 5 februari 2022
    Feb 6, 00:30 CETCompleted - The scheduled maintenance has been completed.Feb 5, 22:31 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 24, 10:19 CETScheduled - IAMconnected will not be available due to maintenance on Saturday February 05. This maintenance will start at 22:30h and will take 2 hours. […]
  • Messaging between Portbase and Customs 5 februari 2022
    Feb 5, 10:46 CETResolved - The situation is back to normal again. As such we will close this issue now.Root cause: Customs introduced a change on their systems, which hampered the messaging via Single Window. This morning Customs rolled back the initial change. As a result Portbase now sees messages being transferred in a normal […]
  • The Port Community System will not be available due to maintenance 29 januari 2022
    Jan 29, 23:00 CETCompleted - The scheduled maintenance has been completed.Jan 29, 22:30 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 5, 16:45 CETScheduled - The Port Community System will not be available due to maintenance on Saturday January 29. This maintenance will start at 22:30h and will […]
  • IAMconnected maintenance not yet completed 18 januari 2022
    Jan 18, 21:28 CETResolved - The scheduled IAMconnected maintenance has been completed. The Port Community System is available again.Our apologies for any inconvenience. Kind regards, Portbase You are receiving this message from the Portbase Status Page.Jan 18, 21:15 CETIdentified - The scheduled IAMconnected maintenance takes longer then expected. Although we have sent a message that […]
  • The IAMconnected System will not be available due to maintenance 18 januari 2022
    Jan 18, 20:15 CETCompleted - The scheduled maintenance has been completed.Jan 18, 20:01 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 11, 16:53 CETScheduled - IAMconnected will not be available due to maintenance on Tuesday January 18. This maintenance will start at 20:00h and will take approximately 15 […]
  • MCA/HCN unexpected error 503 notification 28 december 2021
    Dec 28, 10:23 CETResolved - This incident has been resolved.Dec 28, 10:04 CETMonitoring - A fix has been implemented and we are monitoring the results.Dec 28, 09:45 CETInvestigating - We are currently investigating this issue.
  • Availability issue Port Community System (Hinterland Container Notification) 24 december 2021
    Dec 24, 14:34 CETResolved - This incident has been resolved.Dec 24, 14:30 CETMonitoring - A fix has been implemented and we are monitoring the results.Dec 24, 14:23 CETInvestigating - Dear Sir/Madam, An operational error has been detected in the Port Community System (PCS). It is possible that you will encounter some inconvenience as a result. […]
  • Availability issue PCS (Hinterland Container Notification) 15 december 2021
    Dec 15, 12:24 CETResolved - This incident has been resolved.Dec 15, 12:04 CETInvestigating - Dear Sir/Madam,An operational error has been detected in the Port Community System (PCS) with the service Hinterland Container Notification (HCN / MCA). It is possible that you will encounter some inconvenience as a result. This may also have an impact on […]