Pin doesn’t match or is expired, contact line operator.
The release does not match or has expired. Please contact the shipping line for assistance in this matter.
CDM - Customs document missing
If you receive the rejection ‘CDM blockade, DD.’ from the terminal, please consult your freight forwarder/importer to verify whether the terminal in question corresponds with the terminal selected by you. If this is the case, then please contact the Portbase Service Desk for a solution.
Rejection RUB25 - Booking is full
Please contact the shipping line to have the booking increased.
Rejection ORN - Booking is unknown
The acceptance order has not been submitted by the shipping line or you have submitted a wrong acceptance number.
If you receive this error message, your best option is to check the acceptance number.
If you are certain that this number is correct, then please contact the shipping line. They can check whether the acceptance order has been sent to the terminal. If all of the above proves correct, the container number may have been entered incorrectly.
BLA - Order (for line) not found, contact line operator.
Please contact the shipping line. You have probably selected a different shipping line than the one known at the terminal.
BLT- Blocked by terminal.
This is a general notification that states that the container cannot be collected or delivered. If the response message contains no additional data, you can contact the terminal for further information.
COR - Container not released
The shipping line has not yet commercially released the container.
BCO - Before cargo opening
This is the earliest possible moment on which an Export container may be delivered to the terminal (usually x days before the arrival of the ship).